Real-time personalized content on web and mobile devices is turning into a must-have requirement for ensuring a great customer experience. Simply put, personalization is no longer just a component of your email/SMS marketing. So, what is the best way to personalize your website based on their interactions? Can a section of your website be dynamically set up to contextualize information for your customers and answer all their questions instantly.
Fret not! Our team has found the best way to implement this on any website or app. Numerous requests from customers who craved to implement personalization within their website and app inspired us to ask ourselves if we can deliver this experience. As always, our team delivered this with the launch of ‘Airim Embed’.
One of the key objectives of launching ‘Airim Embed’ is to enable a personalized knowledge-base experience within your existing website and app pages. Here’s a snapshot of how the ‘Airim Embed’ experience will look once embedded in your website.
This leads to a highly engaging experience for your customers within the page without them having to visit the help centre ever. Moreover, Airim’s propreitary ML algorigthm ensures that the FAQs are contextualized based on multiple custom parameters such as URL, User Details, Webpage Language, Page Title and visit number of the user.
Can’t wait to add ‘Airim Embed’ to your website? Please visit our help docs to implement it.
Want to understand more about it?
Schedule a demo with our team!